Last updated: October 10, 2026
SUPRENOIR operates this website and online store, including its related content, features, tools, products, and services (the “Services”). Throughout these Terms of Service, “we,” “us,” and “our” refer to the business operating SUPRENOIR.
Our store is powered by Shopify, which provides the platform that enables us to offer the Services.
These Terms explain the conditions that apply when you access our website, register for private access, or purchase from our store. Please read them carefully before using the Services.
Nothing in these Terms excludes or limits any consumer rights that cannot lawfully be excluded or limited.
To place an order, you must have the legal capacity to enter into a binding agreement under the laws that apply to you.
When using the Services, you agree to:
Provide accurate and current information.
Use the Services for lawful purposes.
Respect the rights of other customers and third parties.
Keep any account credentials confidential.
Notify us if you believe your account has been accessed without authorization.
If you allow another person to use your account, you remain responsible for activity you authorize, subject to applicable law.
Our website may offer private access registration, collection announcements, or a launch countdown.
Registering for private access does not constitute a purchase.
Registration does not guarantee product availability, a reserved item, priority checkout, or an invitation to purchase unless we expressly state otherwise.
Marketing emails are subject to your consent and the choices described in our Privacy Policy.
You may unsubscribe from marketing emails using the unsubscribe link included in those emails.
Any changes to announced launch dates or collection information will be communicated through the Services or other appropriate channels.
A countdown reaching zero does not, by itself, confirm that products are available to purchase.
Some features may allow or require you to create an account.
You agree to:
Provide accurate account and contact information.
Update information needed to process orders or contact you.
Avoid impersonating another person or using their information without permission.
Protect your password and other account access details.
We may restrict an account used for fraud, unlawful activity, or a material breach of these Terms, subject to applicable law.
We aim to describe and display our products accurately.
However:
Colours and appearance may vary depending on your screen and device.
Product availability may change.
Sizes, measurements, materials, and care instructions should be reviewed on the relevant product page before purchase.
Purchase limits or special conditions will be disclosed where applicable.
These statements do not limit your rights if a product is faulty, misdescribed, or otherwise fails to meet applicable legal requirements.
Prices and the applicable currency are displayed on the Services.
Applicable taxes and shipping charges will be disclosed before you complete your purchase.
You must use a payment method you are authorized to use.
Payments are processed through the payment providers available at checkout.
Prices may change for future purchases. A later price change does not alter an accepted order without your agreement.
If we identify a pricing error affecting your order, we will contact you to explain the issue. We will not charge an increased amount without your agreement. If the order cannot proceed, any payment collected for the cancelled order will be refunded.
Submitting an order is a request to purchase the selected products.
An automated order acknowledgment confirms receipt of your order. Unless the checkout or confirmation expressly states otherwise, we accept your order when we confirm dispatch.
We may decline or cancel an order where there is a legitimate reason, including:
Product unavailability.
A material pricing or product-description error.
Suspected fraud or unauthorized payment.
A legal restriction on fulfilling the order.
A disclosed purchase limit being exceeded.
Where an order is declined or cancelled, we will notify you and refund any payment collected for the cancelled items, as required by applicable law.
Available delivery destinations, shipping charges, and delivery estimates are provided through the Services or at checkout.
Please check your delivery address before completing your purchase.
Contact us promptly if you need to request an address correction.
Delivery estimates may be affected by carrier delays, customs processing, or other circumstances.
Any applicable import duties or additional charges will be explained where relevant.
Our Shipping Policy provides further information when purchasing is available.
Nothing in these Terms removes any legal right you may have concerning late delivery, non-delivery, lost goods, or cancellation.
Our Refund Policy explains the return, refund, and exchange options available for purchases.
Please review it before placing an order.
Any special return conditions will be disclosed before purchase.
Contact us if an item arrives damaged, faulty, incorrect, or materially different from its description.
Any statement that an item is “final sale” applies only to the extent permitted by law.
Your statutory rights remain available regardless of our voluntary return policy.
These Terms do not establish a specific return period or refund entitlement beyond applicable law and our published Refund Policy.
The SUPRENOIR name, branding, website content, designs, photographs, graphics, and other materials are owned by or licensed to their respective rights holders.
You may use the Services for personal browsing and shopping.
Unless permitted by law or authorized by the relevant rights holder, you must not:
Reproduce or commercially exploit protected content.
Use SUPRENOIR branding in a way that suggests an unauthorized association.
Remove copyright, trademark, or other ownership notices.
Copy protected product designs or website materials for commercial use.
If you submit a review, photograph, comment, or other content, you must have the right to submit it.
Your content must not:
Infringe another person’s rights.
Contain unlawful, threatening, or abusive material.
Include misleading statements or impersonate another person.
Disclose another person’s private information without permission.
You retain ownership of your content. By submitting it for publication, you give us a non-exclusive permission to display it for the purpose for which it was submitted and to make reasonable formatting changes.
We will seek separate permission before using your identifiable content in advertising beyond that purpose.
You must not use the Services to:
Commit fraud or other unlawful acts.
Interfere with website security or operation.
Introduce malicious software.
Attempt to access systems or information without authorization.
Collect other users’ personal information without permission.
Send unsolicited advertising or spam.
Infringe intellectual property or privacy rights.
We may take proportionate action to address misuse, subject to applicable law.
The Services may contain links to third-party websites or offer features provided by third parties.
Those providers may have their own terms and privacy policies. Please review them before using their services.
We are not responsible for independently operated third-party content or services, except where applicable law makes us responsible.
Shopify provides the technology platform used to operate our store.
Purchases from SUPRENOIR are transactions with the business operating SUPRENOIR. Shopify is not the seller of our products.
Shopify and payment providers may process information needed to operate the Services and complete transactions, as explained in our Privacy Policy and their applicable privacy notices.
Our collection, use, and disclosure of personal information are described in our Privacy Policy.
We may send communications needed to manage an order, respond to an inquiry, or provide the Services.
Marketing communications are subject to applicable consent requirements. Unsubscribing from marketing does not prevent us from sending necessary order or service communications.
We aim to keep the Services available and accurate, but interruptions or errors may occur.
To the extent permitted by law, we do not guarantee that the website will operate continuously or without technical errors.
Nothing in these Terms excludes or limits:
Liability that cannot legally be excluded or limited.
Applicable statutory product warranties or consumer guarantees.
Your remedies for faulty, misdescribed, or undelivered products.
Liability for fraud or fraudulent misrepresentation.
Any other responsibility for loss will be determined under applicable law.
We may suspend or restrict access where reasonably necessary to address unlawful activity, security threats, or a material breach of these Terms.
Where appropriate, we will provide notice and an opportunity to resolve the issue.
Suspension or termination does not remove our obligations concerning accepted orders, refunds, or your statutory rights.
These Terms are subject to applicable law, including any mandatory consumer protections available where you live.
Nothing in these Terms requires you to waive a legal right to bring a claim in a court or before an authority available to you under applicable law.
If a concern arises, please contact us so we can attempt to resolve it.
We may update these Terms to reflect changes to the Services, our practices, or applicable requirements.
Updated Terms will be posted on this website.
The “Last updated” date will be revised.
We will provide additional notice where required by law.
Changes will not retroactively alter an accepted order without your agreement, except where required by law.
For questions about these Terms, orders, or the Services, contact SUPRENOIR at:
Email: shop@suprenoir.com
For order inquiries, include your order number where available. Please do not email full payment-card details or account passwords.